Is your power out? See outage map, what to do if you lose electricity around Kansas City

High winds and other types of severe weather pose a threat to Kansas City’s power lines. Here’s what to do if you ever find yourself without power during a thunderstorm, tornado or other weather event in our area.

Check the outage map

You can see how many people have lost power in real time on Evergy’s outage map.

How to report an outage

If you are currently experiencing a power outage, report it to Evergy by calling 888-544-4852. You can also report an outage online here.

Here’s how else you can address a power outage.

Before the outage

• Charge any external battery packs for a backup source of power.

• Ensure your flashlights and other appliances have working batteries.

• Charge your electronic devices like cell phones, laptops and tablets.

• If the water supply in your home relies on electricity, fill empty containers with any water you may need during an outage.

• Make a communication plan with loved ones in case landline phones and wifi are disrupted by a power outage.

During the outage

• Report the outage to Evergy using the numbers or link above.

• Check in on your neighbors, especially those who live alone.

• Only run generators as directed by the manufacturer and permitted by your residence.

• NEVER run a generator indoors.

• NEVER leave open flames like a gas stove or candles unattended.

After the outage

• Report any downed power lines in your area to Evergy. If a power line may pose a danger to the public, call 911 to report it.

• NEVER approach a downed or damaged power line.

• Assess your property and document any damage.

• Check in with loved ones once regular communication is restored.

If you or someone else is experiencing a life-threatening emergency, call 911. To contact city services, call 311. To contact Evergy’s customer service division, call 888-471-5275 on weekdays between 7 a.m. and 7 p.m.

Do you have more questions about Kansas City’s power grid or how to stay safe during severe weather events? Write to our Service Journalism team at kcq@kcstar.com or fill out the form below.

This story was originally published December 15, 2021 at 4:49 PM.

Natalie Wallington

The Kansas City Star

Natalie Wallington was a reporter on The Star’s service journalism team with a focus on policy, labor, sustainability and local utilities from fall 2021 until early 2025. Her coverage of the region’s recycling system won a 2024 Feature Writing award from the Kansas Press Association.