Business

Boulevard’s top executive resigns as allegations mount against Kansas City beer maker

A group of visitors take a tour of Boulevard Brewery Company Monday, January 2, 2017. The brewery opened a new visitor center and beer hall at 2534 Madison Ave. in July. The new visitor center allows the brewery to offer more tours.
A group of visitors take a tour of Boulevard Brewery Company Monday, January 2, 2017. The brewery opened a new visitor center and beer hall at 2534 Madison Ave. in July. The new visitor center allows the brewery to offer more tours. Special to the Star

Boulevard Brewing Company’s top executive stepped down Wednesday as the company confronted accusations of sexual harassment unaddressed by top management officials for years.

Jeff Krum, who has led Boulevard since 2016 and worked there for more than 25 years, confirmed his resignation to The Star after informing employees in an email Wednesday afternoon.

Krum is one of three high-ranking Boulevard employees to leave the company since a viral Reddit post set off a series of reports that the company was a harmful place to work for women.

“As president, one of my oversight responsibilities was to ensure that all our workplaces were free of any form of real or perceived harassment or demonstrations of unwanted attention,” Krum told employees. “Disclosures of recent days make it clear that this was not always achieved.

“Any and all failures in this regard are mine alone.”

The path to Krum’s exit from Boulevard, the popular brewery that started in 1989 and has since expanded into one of the country’s largest specialty brewers, was swift.

The iconic Kansas City brewery first came under fire on Saturday because of the Reddit post, which accused members of the company of pregnancy discrimination and sexual harassment. The post said women who went to the company’s human resources department were ignored or even targeted.

“I think it is important for everyone to know Boulevard is not a good place for women to work. It is not a ‘family’ company,” the Reddit post said.

In the post, the former Boulevard employee said her boss demanded to know whether she was pregnant. She said she reported the man to HR, which started a cycle of retaliation.

The post caught fire quickly, drawing hundreds of comments, many from accounts identifying themselves as former employees, saying they had experienced or seen toxic behavior and harassment while working at Boulevard.

On Monday, the company released a statement saying the woman’s claims were “thoroughly and impartially examined.”

“The investigation determined that certain situations could and should have been handled with greater sensitivity, but clearly established that there was no harassment or discrimination,” the company said. “We are not perfect, but we have not, and we will not, tolerate harassment, mistreatment, or prejudice in any form.”

Even so, the company also announced it would convene a task force of top female leaders to look at the allegations and “spearhead the effort to fully empower the women of Boulevard.”

That initial statement, released on Boulevard’s website and social media channels, did little to quell the controversy. In fact, it drew a torrent of criticism on social media, which characterized the response as an attempt to downplay the extent of the problem while also saying it would use the controversy as “an opportunity to learn and to grow.”

Reddit users described both Boulevard and the brewing industry at large as “toxic” for women. Customers said they were reconsidering buying the company’s beers.

Amid backlash on social media, the company on Tuesday released a longer statement where it acknowledged the widespread issue. It started with “We are sorry.”

“We have heard accounts of personal experiences that have shaken us to our core,” the statement said. “It has become undeniably clear that harassment did in fact occur, clear that we have issues — serious issues that we have failed to address.”

In that post, the company apologized to employees it had hurt, let down or failed to protect. Boulevard said it had parted ways with an unnamed executive and hired an independent HR firm. It said it would enable anonymous reporting, reexamine its policies and mandate that company staff undergo harassment, bias and discrimination training.

That executive was chief financial officer Matthew Szymanski, sources told The Star. Efforts to reach him Wednesday were unsuccessful. Since leaving, he has altered his LinkedIn profile, removing mention of his tenure at Boulevard’s parent company.

After Krum’s departure Wednesday afternoon, Natalie Gershon, the brewery’s vice president of marketing, announced on Facebook that she, too, was leaving. She said she was “gutted” by the events of this week and regretted “not standing firm for what I believed was the right course of action.”

“But let me be clear. The words of the company were not my words. The decisions made were not my decisions,” she wrote. “Like the rest of my colleagues, I was kept in the dark and offered a variety of truths from a seemingly endless bucket of lies.”

She added: “I did not and would not knowingly cover up a claim of harassment, assault or discrimination.”

Gershon did not immediately respond to a Facebook message seeking comment.

A statement on Reddit attributed to Boulevard employees and subsequently shared on social media by other company employees said, “we finally have had enough.” The statement referred to Krum’s and Gershon’s departures.

“The reputation of Boulevard has been severely tarnished, and our inner workings are now in a state of repair,” the statement said, “but with these two root sources and guardians of toxicity and problematic behavior gone, it will be a much easier process building ourselves back up.”

Krum was a longtime chief financial officer at Boulevard before he was promoted to president in 2016.

In addition to managing the Kansas City brewery, he also oversaw Brewery Ommegang in Cooperstown, N.Y., and Duvel Moortgat USA, which handles imports of Belgian beers that the parent company brews. Each is part of Belgium-based Duvel Moortgat NV, which bought Boulevard Brewing in 2013.

Krum also serves on the board of the Downtown Transportation Development District and is chairman of the Kansas City Streetcar Authority board, which oversees operation of the downtown streetcar line. The authority’s executive director, Tom Gerend, was not immediately available for comment.

In a statement Wednesday, Boulevard founder John McDonald said the company had accepted Krum’s resignation.

“We recognize we have a long path ahead of us not only for our employees but the Kansas City community and beyond,” his statement said.

While McDonald sold the brewery in 2013, he reinvested some of the sales proceeds back into Duvel Moortgat and received a seat on the company’s board of directors.

This is a developing story. If you are a current or former Boulevard employee and would like to talk to The Star, please reach out to Allison Kite at akite@kcstar.com, Kevin Hardy at khardy@kcstar.com or Steve Vockrodt at svockrodt@kcstar.com.

This story was originally published January 27, 2021 at 5:14 PM.

Allison Kite
The Kansas City Star
Allison Kite reports on City Hall and local politics for The Star. She joined the paper in February 2018 and covered Midterm election races on both sides of the state line. She holds a bachelor’s degree in journalism with minors in economics and public policy from the University of Kansas.
Kevin Hardy
The Kansas City Star
Kevin Hardy covered business for The Kansas City Star. He previously covered business and politics at The Des Moines Register.
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