Apple’s new HomePod is marking up people’s furniture
How can you tell your neighbor owns an Apple HomePod?
Just look for white rings on their wood tables.
No joke. Some owners of the new $350 smart speaker aren’t laughing because the silicone bottom of the tricked-out gizmo is marking up their furniture.
On Wednesday, CNET published tips on how to prevent the HomePod from staining your furniture.
The problem has spawned a couple of Twitter hashtags — #Ringgate and #Staingate — and more than a few references to a certain Beyonce song.
#homepod left rings on my wood furniture in less than 20 minutes of use. Thanks #apple I am glad a paid $400 to make perfect etched circles on my more expensive furniture. Guess I can not move it now to cover up the mark. Evil geniuses you are. #applesupport pic.twitter.com/eZng16barS
— Guy San Francisco (@Guyinsf415) February 10, 2018
HomePod be like If you like it then you shoulda put a ring on it pic.twitter.com/uvqGrXfJQz
— Justin Williams (@justin) February 14, 2018
Reviewers at The New York Times’ Wirecutter listed the “put a ring on it” problem under the HomePod’s “most important limitations” for people to know.
“The HomePod can damage wood furniture,” Wirecutter’s Jon Case wrote. “An unhappy discovery after we placed a HomePod on an oiled butcher-block countertop and later on a wooden side table was that it left a defined white ring in the surface.”
Tech site Pocket-Lint’s reviewer, Stuart Miles, described how the speaker sits flat on any given surface “creating a snug fit, presumably to help resonate and amplify the bass.
“It is this snug fit that could cause you problems however. For our tests we placed the speaker on a solid oak kitchen worktop treated with Danish oil.
“Within 20 minutes the HomePod had caused a white discolored ring to appear on the wood that some days later has faded, although still hasn’t completely disappeared.”
Placed on other surfaces — including unoiled wood and a lacquered desk — the HomePod didn’t create any rings, Miles noted.
Reviewers at the British daily newspaper The Guardian also found that the HomePod didn’t leave marks on glass, Formica or plastic-coated reconstituted wood.
“Other speakers, including Amazon’s Echo and Google’s Home, do not appear to leave similar marks, despite having rubber feet or pads,” the Guardian noted. “But at least one person has discovered similar marks from the feet of the Sonos One.”
Like HomePod, Sonos One Leaves White Rings on Some Furniture https://t.co/vZOlPdTIwQ by @julipuli pic.twitter.com/uImHwnY4Sg
— MacRumors.com (@MacRumors) February 15, 2018
HomePod owners are airing their grievances — and their best HomePod snark — on social media.
HomePod coasters!
Estimated price is $199 pic.twitter.com/pWjVezHhCz
— Jamie Gemmell (@GingerPower_) February 14, 2018
Apple took “put a ring on it” too far
— Ed Zitron (@edzitron) February 14, 2018
Oh, that HomePod thing? Not a problem anymore. pic.twitter.com/8I4Z6KIPd0
— Mikah Sargent (@mikahsargent) February 14, 2018
Fixed the HomePod “white ring” situation. @tim_cook @pschiller @cue pic.twitter.com/bktpyjuoKJ
— ᶰᵒᵗ Jony Ive (@JonyIveParody) February 14, 2018
How many artisanal leather HomePod coasters just got launched on Kickstarter?
— Marco Arment (@marcoarment) February 14, 2018
So... HomePod edition skins, then? pic.twitter.com/SZ6jiY2mcA
— dbrand (@dbrand) February 15, 2018
Apple should hold an emergency press conference where they can claim that "all smart speakers leave stains on wood" and then offer to give out free HomePod coasters to existing customers.
— Paul Thurrott (@thurrott) February 14, 2018
Apple's next billion-dollar business. "HomePod Coasters."
— Paul Thurrott (@thurrott) February 14, 2018
No worries… The Olive Garden is here to help. pic.twitter.com/FhkvjO98pn
— Chad C. (@dominocollege) February 15, 2018
I’ve set my HomePod on several wood surfaces in my place & it hasn’t left me a ring anywhere. Also, no flowers, chocolates, or sweet and provocative notes. Maybe it’s just not in to me.
— Jeff Gamet (@jgamet) February 14, 2018
“This really undermines the design aspect of the HomePod — especially if you were thinking of displaying it on some prized piece of furniture — and it will surely be a sore point for many potential buyers,” Wirecutter wrote.
Apple has acknowledged the weird problem, telling Pocket-Lint’s reviewers that it was “not unusual” for a speaker with a silicone base to leave a “mild mark” when placed on certain oil- or wax-based, wood-finished surfaces, “suggesting the marks are caused by oils diffusing between the silicone base and the table surface.
“The company suggested it can improve over several days after the speaker is removed from the wood surface and if it doesn’t self-correct, to try cleaning the surface with the manufacturer’s suggested oiling method.”
Apple’s other suggestion to HomePod owners: Just move it.
In fairly typical “Apple fashion,” Engadget executive editor Dana Wollman said in an interview, the company seems to be both minimizing the problem and asking customers to accept an inconvenience.
You're just using your Homepod wrong pic.twitter.com/2S8CFIRYoD
— Lewis Hilsenteger (@UnboxTherapy) February 15, 2018
Like many recent Apple PR debacles, this HomePod ring problem could have been easily avoided by simply…telling people beforehand.
— Federico Viticci (@viticci) February 14, 2018
Explain how things work. Even the obvious ones. Be proactive. Don’t wait until people discover issues to spin the narrative back in your control.
The problem isn’t that Apple included a silicone base on HomePod.
— Neil Cybart (@neilcybart) February 14, 2018
The problem is that Apple didn’t include a disclaimer that said silicone may not play nicely with certain wood finishes.
“HomePod may leave white ring on wood surfaces. Apple recommends using elsewhere.” So…is this the latest Apple version of, “You’re holding it wrong”? Jesus Apple.
— Shawn King (@ShawnKing) February 14, 2018
“It is not unusual for any speaker with a vibration-damping silicone base to leave mild marks when placed on some wooden surfaces,” the company’s support page for the HomePod reads.
“If marks persist, clean the surface with the furniture manufacturer’s recommended cleaning process. If you’re concerned about this, we recommend placing your HomePod on a different surface.”
This story was originally published February 16, 2018 at 8:08 AM with the headline "Apple’s new HomePod is marking up people’s furniture."