Many Target Corp. customers are ready to forgive and forget.
Following a data breach over the holiday season that affected millions of shoppers, only 7 percent of customers plan to reduce spending at the chain over the next year, according to a Bloomberg National Poll. The survey, conducted May 8-11, also found that Target’s decision to replace its chief executive officer this month had little effect on consumers’ desire to shop at the chain.
The results suggest Target may be able to regain the loyalty of customers after the theft of 40 million payment-card numbers by hackers. When the incident became public in December, it hurt Target’s reputation and contributed to a drop in fourth- quarter sales. Chief Financial Officer John Mulligan was named interim CEO on May 5, replacing Gregg Steinhafel, who held himself personally accountable for the breach.
Despite the turmoil, 85 percent of customers expect to shop about the same amount at the chain over the next year, the survey found. Seven percent will spend more, and 7 percent will shop less. One percent had no opinion. The results had a margin of error of as much as 4.5 percentage points.
About half of customers are confident that Target will be able to keep credit and debit-card information safe from here on in, the survey found. The removal of Steinhafel, meanwhile, made no difference for 84 percent of the 1,020 people polled. Eight percent said they would likely make more purchases at Target after the CEO change, while 7 percent it would reduce their spending.
In an effort to improve its image, Target is introducing new commercials that focus on its philanthropy and business practices. The ads, which were posted online last week, include a one-minute spot on how its donations help public schools.
While shoppers may be getting over the data breach, the Minneapolis-based retailer faces additional hurdles. Online competition is growing, and Target’s expansion into Canada racked up almost $1 billion in losses last year.
The chain will report first-quarter results on May 21. Analysts estimate that sales increased about 2 percent to $17 billion from a year earlier. Excluding some items, earnings are seen declining to 71 cents a share, according to data compiled by Bloomberg.
Separately, Target said Monday that Mulligan will get a raise for filling in as interim CEO. His salary will increase to $1 million from $700,000, and he’ll receive a one-time, $1 million grant of restricted stock units, according to a filing.
About 65,000 girls’ leggings sold by H&M were recalled this week because a metal piece can detach and pose a choking hazard to children. Other products recalled this week include humidifiers that pose a fire hazard and bicycles with faulty forks.
Here’s a more detailed list:
DETAILS: This recall involves girls’ leggings sold at H&M. H&M is printed on the back of the care label. The care label is either black or white and attached to the waistband in the back of the leggings. The garments have an O/N (order number) and P/N (product number) printed on the top of the care label. The following O/N numbers are included in the recall: 345180, 400690, 400691, 441760, 441761, 441762, 446960, 446961, 446962, 446963, 446965 and 978210. They were sold at H&M stores nationwide and online at HM.com from August 2012 to April 2014.
WHY: A metal part on the belt can detach, posing a choking hazard to young children.
INCIDENTS: One report of a choking incident in the United Kingdom, but no reports of consumer incidents or injuries related to the use of these products in the U.S.
HOW MANY: About 65,000.
FOR MORE: Call H&M Customer Service at 855-466-7467, send email to customerservice.us(at)hm.com, or visit www.hm.com and click on “Product Safety Recall - read more” at the bottom of the page for more information.
DETAILS: This recall involves 20, 25, 30, 40, 45, 50, 65 and 70-pint dehumidifiers with brand names Danby, De'Longhi, Fedders, Fellini, Frigidaire, GE, Gree, Kenmore, Norpole, Premiere, Seabreeze, SoleusAir and SuperClima. Recalled model numbers and date codes can be found at http://www.cpsc.gov/en/Recalls/2014/Gree-Reannounces-Dehumidifier-Recall/
The model number and date code are printed on a sticker on the back, front or side of the unit. They were sold from January 2005 through August 2013.
WHY: The dehumidifiers can overheat, smoke and catch fire, posing fire and burn hazards to consumers
INCIDENTS: The number of reported incidents of overheating dehumidifiers has increased nearly 400 percent from 119 in the original recall (September 2013) to 471 reported incidents. The number of reported fires has increased more than 200 percent from 46 to 121 reported fires. Property damage reports have more than doubled from $2.15 million in the original recall to nearly $4.5 million.
HOW MANY: About 2.5 million in the U.S. and 55,000 in Canada (This recall was first announced in September 2013, updated in October 2013 and expanded in January 2014)
FOR MORE: Call Gree at 866-853-2802 or visit www.greeusa.com and click on Recall for more information.
DETAILS: Avon Ergonomic Eyelash Curler which is silver with black ergonomic finger grips. The word Avon is engraved in the silver upper lash curling bar. The recalled curler has the Avon model number F3093441 which can be found on the product’s box. They were sold by independent Avon sales representatives or online at www.avon.com from January 2007 through April 2014.
WHY: The eyelash curler can break, exposing a metal pin, which poses an eye injury hazard to consumers.
INCIDENTS: 24 reports of the Ergonomic Eyelash Curler breaking, including six reports of the spring breaking. These 24 incidents include 13 reports of injury, including three for which the consumer received medical attention.
HOW MANY: About 478,000 in the U.S. and 41,795 in Canada.
FOR MORE: Call Avon Products at 877-217-5076 (English) or (877) 217-5077 (Español), or visit www.avon.com and click on Product Recall at the bottom of the page.
DETAILS: Misty Mate 2.5 ounce high pressure personal misters. The air misters are approximately 8 inches tall and are designed to spray a mist of water for personal cooling. They have a clear plastic cylinder to hold water, blue base and top and a nylon carrying strap attached to the top. A horizontal line with the word “fill” is printed on the cylinder. They were sold at Hibbet Sports stores nationwide from May 2013 through July 2013.
WHY: The mister can shatter during use, posing a risk of laceration to the consumer.
INCIDENTS: Two reports of incidents involving shattered personal misters, including a report of minor lacerations.
HOW MANY: About 9,000.
FOR MORE: Call Misty Mate at 800-233-6478 or visit www.mistymate.com and click “Press Releases” at the bottom of the page for more information.
DETAILS: Cabela’s Electronic Jerky Blaster, which resembles a caulking gun. The product has a black handle, a gold-toned 15-inch tube that holds the meat with “Cabela’s Power Jerky” written on it and interchangeable tip at the end. The hand-held, battery powered appliance is used for making jerky sticks or strips. It was sold as a set with interchangeable tips and cleaning brushes. The recalled item number IK-540848 can be found underneath the barcode on the cardboard packaging that comes with the product and on the front of the instruction manual. They were sold at Cabela’s nationwide from August 2013 through March 2014.
WHY: The battery charger adapter can overcharge causing the battery and battery charger adapter to overheat.
INCIDENTS: One report of the battery and the battery charger overheating. There are no reports of injury
HOW MANY: About 600.
FOR MORE: Call Cabela’s at 800-237-4444 or visit www.Cabelas.com and click on “Consumer Product Safety” at the bottom of the page, for more information.
DETAILS: The chairs sold with the Fairview 7-piece woven patio dining set. The chairs have a black metal frame with brown woven wicker seats and seatbacks. The chairs measure 24 inches wide by 27 inches deep by 40 inches high. “7 piece Woven Dining Set” and “Imported by Costco Wholesale” is printed on the product packaging. The item number is printed on the instructions sold with the set and reads “ITM./ART. 966630.” They were sold at Costco Wholesale stores nationwide from January 2014 to March 2014.
WHY: The legs of the chairs can bend and break, posing a fall hazard to the user.
INCIDENTS: Three reports of the chair legs bending or breaking and causing falls, including one consumer who bumped his head when falling.
HOW MANY: About 6,700.
FOR MORE: Call Dimension at 800-598-6532 or visit www.agio-usa.com and click on “Service Center” and then “Recall Information” for more information.
DETAILS: Wiremold and Plugmold under-cabinet power and lighting strips with part number PX1001. The recalled power strips have four outlets and one fluorescent light and were manufactured from January 2011 through December 2013. From January 2011 through June 2012, the power strip came in a red package with the words “Legrand” and “Under Cabinet Power and Lighting” on the top front and “Wiremold-Series Part PX1001” on the bottom front. From July 2012 to April 2013, the power strip came in a white package with the word “Legrand” on the top front and “Plugmold Power Light,” “Under-Cabinet Power and Lighting” and “PX1001” on the bottom front. The manufacture date code is on the bottom of the recalled power strip in a circle with the year shown as “11,” “12” or “13” in the center and an arrow pointing to the number representing the month. Part number PX1001, and UPC number 0 86698 00125 3, are imprinted on the bottom of the power strip. They were sold from February 2011 to April 2014.
WHY: The internal electrical connections of the power strips are substandard, posing risks of overheating and fire.
INCIDENTS: One report of an incident. No injuries were reported
HOW MANY: About 46,000 in the U.S. and about 169 in Canada (About 14,200 were previously recalled September 2012)
FOR MORE: Call Legrand Wiremold at 855-692-4620 or visit www.legrand.us and click on Recall Information for more information.
DETAILS: Felt Easter baskets with scalloped edges and a handle. The felt baskets were sold in five colors including blue, two shades of green and two shades of pink. The basket models include a blue basket with a small stuffed bunny face, a bright green basket with a bow, a light green basket with white and pink bunny ears, a bright pink basket with a bow and a pink basket with a bow and a yellow flower attachment. Black or white decorative beads are used as the eyes of the bunny and the center of the yellow flower attachment. The model number ct12011 and SKU number 30173064 are printed on a hangtag on the basket handle. They were sold at Christmas Tree Shops, andThat! and Christmas Tree Shops andThat! stores nationwide from February 2013 to March 2014.
WHY: Decorative beads on the felt Easter baskets can detach and pose a choking hazard to young children.
INCIDENTS: None reported.
HOW MANY: About 24,000.
FOR MORE: Call Christmas Tree Shops at 888-287-3232 or visit www.christmastreeshops.com and go to the “Product Recalls” link at the bottom of the home page for more information.
DETAILS: Certain models of Alpenchallenge, Urbanchallenge and Masschallenge bicycles equipped with full carbon Aprebic bike forks model ACC-A704DN50B. The fork model number is printed behind the top arch. Specific bicycle models included in the recall are Alpenchallenge AC01 105 Tiagra, Alpenchallenge AC01 Rival, Masschallenge MC01 Team and the Urbanchallenge UC01 Alfine 11. Both the Alpenchallenge and Urbanchallenge bicycles include the 2012 and 2013 model years. The Masschallenge bicycle includes model year 2012. The model year is printed on the top tube of the bike. The bicycles come in black and yellow, or black and red color combinations. They were sold at authorized BMC bicycle dealers nationwide from December 2011 to June 2013.
WHY: The bicycle forks can crack or break above the brake mount posing a fall hazard to consumers.
INCIDENTS: None reported.
HOW MANY: About 160.
FOR MORE: Call BMC at 800-819-4262, visit www.bmc-racing.com and click on “Service” then click on the “Recall page” link, or send email to infousa(at)bmc-switzerland.com for more information.
DETAILS: 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. Details on the models can be found at http://www.cpsc.gov/en/Recalls/2014/Exmark-Recalls-Quest-ZRT-Riding-Mowers/ They were sold from April 2009 through October 2010.
WHY: The riding mower’s steering assembly can fail and cause riders to lose steering, posing a crash hazard.
INCIDENTS: Nine incidents with the riding mowers, including one back injury.
HOW MANY: About 5,300 in the U.S. and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
FOR MORE: Call Exmark at 800-667-5296 or visit www.exmark.com and click on Service & Support, then on Safety Resources at the bottom of the page for more information.
DETAILS: StyleCraft Home Collection stretcher benches sold in espresso with linen cloth. Made in China and part number SF1918AMM are printed on the bottom of the bench. They were sold at HomeGoods stores nationwide and online at www.homegoods.com from July 2013 to October 2013.
WHY: The benches can crack and break while in use, posing a fall hazard to consumers
INCIDENTS: Three reports of benches cracking. No injuries have been reported.
HOW MANY: About 700.
FOR MORE: Call StyleCraft at 855-766-1880 or send email to CustomerService(at)StyleCraft-us.com for more information.
POOL SANITATION SYSTEMS
DETAILS: Paramount Trident Series 2 (UV II) Ultraviolet Sanitation Systems for pools. This recall involves all Paramount Trident Series 2 (UV II) ultraviolet sanitation systems. The sanitation systems are a gray tube that stands 32 inches high by 11 inches in diameter. They are plumbed into the pool’s water circulation pipes and plugged in or hard-wired into an electrical system. The pool’s water runs through the unit and is sanitized by ultraviolet lamps. This is a secondary sanitation system used in conjunction with chemical sanitizers such as chlorine or bromine. “Trident UV II” or “Series 2 Trident Ultraviolet Corporation UV Sanitation System” is printed on a black label on the front of the units. In addition, a silver sticker on the units has the following wording “Paramount Series 2 Ultraviolet Pool Sanitizer System,” “Trident Series 2 Ultraviolet Water Treatment System” or “Trident Ultra UV Series 2 Water Treatment System” and a date code of 9/9/2013 or later. Some date codes consist of a series of letters. Consumers with letters in the date code need to go to www.1paramount.com to determine if their unit is included in the recall. They were sold at pool companies from September 2013 through January 2014.
WHY: Electrical arcing can cause the units to catch fire, posing a fire hazard.
INCIDENTS: None reported.
HOW MANY: About 960.
FOR MORE: Call Paramount at 800-621-5886, visit www.1paramount.com and click on the red button UV RECALL for more information, or send email to uvrecall(at)1paramount.com.