More than 132,000 RushCard users were locked out of accounts for days

The RushCard fiasco that left consumers without access to their prepaid card accounts for days affected more than 132,000 consumers, or about 30 percent of all RushCard customers, the company confirmed.

All 442,400 customers were temporarily blocked from accounts during a planned outage during Columbus Day weekend when RushCard, a prepaid card company co-founded by hip-hop mogul Russell Simmons, transitioned to a new payment processor.

But 132,593 cardholders continued to see a “disruption” of some kind that blocked some users from accessing their accounts for days, including delays with money transfers and the erroneous deactivation of some cards, the company told lawmakers.

The Washington Post

This story was originally published December 10, 2015 at 2:26 PM with the headline "More than 132,000 RushCard users were locked out of accounts for days."