Long wait times and call transfers can slow an emergency phone system that many residents mistakenly believe should result in immediate contact with police.
Long wait times and call transfers can slow an emergency phone system that many residents mistakenly believe should result in immediate contact with police. AP File photo
Long wait times and call transfers can slow an emergency phone system that many residents mistakenly believe should result in immediate contact with police. AP File photo

‘I could be dead by now’: Wait times for 911 calls point to problems with the system

May 23, 2018 10:11 AM