A few Southwest Airlines flights at Kansas City International were delayed Sunday as the airline worked through some “technology issues.”
Southwest says airline employees had to process travelers manually as they arrived at airports.
At Los Angeles International Airport, several dozen people crowded the Southwest terminal, waiting to be issued hand-written tickets. The company said that as of 10 a.m. Sunday, fewer than 100 of the 3,600 flights set to operate on Sunday had been affected by short delays.
According to flykci.com three midday Southwest departures from KCI were delayed and two midday arrivals were delayed. It was not clear if those delays were attributed to the technology issue.
In a statement on its website, the Dallas-based airline said it's working on the technology issues and airport-based employees are helping customers with their individual itineraries. Southwest is also asking customers to arrive at least two hours before their scheduled departures.
Southwest did not immediately respond to messages seeking details Sunday.