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Drive-thru canopy at Kansas City-area bank branch partially collapses

dowiliams@kcstar.com

A canopy at a Sugar Creek bank branch collapsed onto vehicles in the bank’s drive-thru area Monday morning.

The drive-thru canopy at the Central Bank branch at 11206 U.S. 24 was heavily damaged, and the area was blocked off by caution tape and temporary fencing as Monday afternoon.

An occupant of one of the vehicles was taken to an area hospital with non-life-threatening injuries, said Capt. Brandon Smith with the Sugar Creek Fire Department. Another person who was in one of the vehicles was treated at the scene for minor scrapes and cuts, and another person was not injured, he said.

Will Carter, a senior vice president at Central Bank of the Midwest, said in an email that a section of the canopy collapsed onto the vehicles in the drive-thru around 10:30 a.m. He said the people who were in the vehicles were “being checked out by local medical professionals.”

Two vehicles that were under the canopy at the time of the collapse took heavy damage, and a third vehicle was also damaged but was able to drive out of the debris, Smith said.

The roof of drive-thru bank lanes at Central Bank in Sugar Creek collapsed on Monday, May 4, 2026.
The roof of drive-thru bank lanes at Central Bank in Sugar Creek collapsed on Monday, May 4. Dominick Williams dowiliams@kcstar.com

Smith said it was unclear what caused the canopy to crumble.

“We do inspections routinely every year, about this time of year, and it’s never been an issue for us as far as any issue we found at that location before,” he said. “We’re not sure if it’s just infrastructure, over time, just gave way, or possibly water got in there. But we have no idea definitively what caused it to fall like that.”

The roof of drive-thru bank lanes at Central Bank in Sugar Creek collapsed on Monday, May 4, 2026.
The roof of drive-thru bank lanes at Central Bank in Sugar Creek collapsed. Dominick Williams dowiliams@kcstar.com
The roof of drive-thru bank lanes at Central Bank in Sugar Creek collapsed on Monday, May 4, 2026.
The roof of drive-thru bank lanes at Central Bank in Sugar Creek collapsed on Monday. No one was injured. Dominick Williams dowiliams@kcstar.com

This story was originally published May 4, 2026 at 2:53 PM with the headline "Drive-thru canopy at Kansas City-area bank branch partially collapses."

Nathan Pilling
The Kansas City Star
Nathan Pilling is a breaking news reporter for The Kansas City Star. He previously worked in newsrooms in Washington state and Ohio and grew up in eastern Iowa.
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