Time Warner Cable customers in Liberty lost service for most of Thursday after a cable was severed, but the company said repairs were completed early Friday.
Michael Pedelty, a company spokesman, said service was restored to all of Liberty about 1 a.m. Friday.
Time Warner Cable repair crews worked all day Thursday to repair the severed line, which delivered cable, Internet and phone service to residents and commercial customers throughout Liberty, Pedelty said.
The outage affected “the vast majority of customers” in Liberty, Pedelty said. About 50 percent of service had been restored as of 9:30 p.m., he said, and the company hoped to have service fully restored by the end of the night.
The outage began in the early morning hours Thursday when a backhoe operated by another company severed a fiber optic line near I-35 and Pleasant Valley Road.
That company was not affiliated with Time Warner Cable, Pedelty said. The long effort to restore service was due to the nature of fiber optic cable.
The cable is composed of hundreds of fibers, each of which must be repaired separately, Pedelty said.
Ian Cummings, firstname.lastname@example.org