It’s pothole season in Kansas City. Tell The Star about the one on your street.

Potholes are a perennial nuisance for drivers in Kansas City. Just over a year ago, the city government released a strategic plan to tackle them. We’re looking into how the city’s pothole response is doing a year later, and we need your help.

City officials are well aware of the pothole problem: Mayor Quinton Lucas pledged $39 million to tackle the issue on March 3, 2021. The following day, the city began tracking potholes reported to 311 on this interactive map, which shows their location and whether they have been filled.

As of this Friday, March 25, the map contains around 7,700 pothole complaints around Kansas City—plus one pothole someone reported in Phoenix, Arizona. Many of the complaints remain unresolved.

Have you reported a pothole to 311, but are still waiting for it to get filled? Has your vehicle been damaged by a hazardous pothole on city roads? What was your experience interacting with the city government on this issue? We want all the information and photos you can provide to help inform our reporting.

Tell us about your experiences here:

Do you have questions about public works in Kansas City? Ask the Service Journalism team at kcq@kcstar.com.

Natalie Wallington

The Kansas City Star

Natalie Wallington was a reporter on The Star’s service journalism team with a focus on policy, labor, sustainability and local utilities from fall 2021 until early 2025. Her coverage of the region’s recycling system won a 2024 Feature Writing award from the Kansas Press Association.