Team Mall’s real estate specialists meet clients’ evolving needs

Andrew and Nicole Mall, Darren Taylor and Ellen Vap of Team Mall ushered in 2016 with a flurry of sales successes and continue to attract a loyal client base that values personal service and experienced agents.

Along with extensive knowledge in the marketing of new construction, urban condos and investment properties, the team takes deep pride in representing clients on both sides of the state line and in all stages of life.

Team Mall has overseen the marketing and sales for sold-out projects such as The Ravello and Tomahawk Creek. Since 2010, they’ve also helped close 80 sales in One Park Place, including developer-owned homes and re-sales. Connecting clients with the lifestyle afforded by the iconic tower and its exemplary amenities has helped solidify Team Mall’s spot as the One Park Place experts.

Vap, whose distinction is to have been among the first agents to sell at One Park Place, is a full-time, experienced agent dedicated to building relationships with clients age 50-plus while helping them navigate today’s residential home market.

Vap’s Real Estate career began in 1994 while working for a new home builder, and she continued on the other side of the transaction as an agent for a local title company.

Vap has earned the Senior Real Estate Specialist (SRES) Designation, having demonstrated the knowledge and expertise needed to counsel clients age 50-plus through major financial and lifestyle transitions involved in relocating, refinancing or selling their homes.

The SRES Designation allows her to meet the special needs and concerns of maturing Americans when buying or selling residential or investment properties. Her knowledge includes such topics as reverse mortgages and the federal Housing for Older Persons Act (HOPA) as well as how Medicaid, Medicare and Social Security impact real estate decisions. With this understanding, Vap is able to offer a holistic approach to real estate decisions for the senior buyer.

“Moving can be a difficult transition, and this is especially true for the maturing population,” said Vap. “They appreciate the extra hand-holding, and I love working with them to find the perfect community for the next phase of their life. My connections to movers, mortgage brokers, interior designers, attorneys and more help pave the way for seamless transactions.”

Vap’s market knowledge of maintenance-provided communities is especially helpful for clients who are ready to relax and enjoy life with the lock-and-leave lifestyle.

“Early on, condos were often marketed to a younger audience but today’s condos prove there’s something for everyone,” said Vap. “Buyers often think they can’t live without their garden or the land they’re accustomed to, but once they’re familiar with the amenities found in maintenance-provided properties, they quickly find they no longer need those things in their next home.”

According to Andrew Mall, “Ellen is methodical in helping her customers successfully navigate the local real estate market and takes great pride in transitioning her clients from one stage of their life to another.”

Nicole Mall has been licensed in both Kansas and Missouri since 2002 and has been selling full time for over 10 years. Her superior market knowledge, quality service and professionalism left a lasting impression at the Tomahawk Creek Condos and have led to her executing nearly 50 re-sales in that community since it sold out over a decade ago.

Nicole’s impressive knowledge of the Johnson County real estate market and willingness to go the extra mile has made her a favorite among home buyers and sellers. She’s been a recipient of the Five Star Real Estate Agent award, which since 2010 has annually recognized real estate professionals who provide quality service to their clients.

In its annual process, the Five Star Professional research team contacts recent home buyers for input on client satisfaction. Buyers rate real estate professionals on criteria such as market knowledge, integrity, negotiation, closing preparation, marketing of the home, post-sale service and willingness to recommend. During the selection process, industry peers including mortgage professionals, insurance professionals and real estate professionals are also surveyed.

One key to her success has been her motivation to have happy clients at the end of each transaction and her willingness to call upon the strengths of her team.

“Our clients benefit from our individual attention and collective wisdom,” said Nicole. “We consider their best interests and work together to find the right solutions for every buyer and seller with whom we work. I’m excited by repeat and referral clients who stay loyal because of the care they received from our team during their purchase or sale of a property.”

This story was originally published April 2, 2016 at 7:04 PM with the headline "Team Mall’s real estate specialists meet clients’ evolving needs."