When consumers scream loudly and long enough about unwanted changes they can have an effect.
That’s what happened when passengers complained about the airline industry’s intention to force people to use smaller carry-on luggage. Global airlines then did the right thing and reversed course on that plan.
The move would have forced many passengers to buy new, smaller carry-on bags. People had already been pinched when many airlines a few years ago started charging people to check luggage.
That forced fliers to pack less and use carry-on luggage to save money. Combine that inconvenience with higher ticket prices, reduced seat space, no savings from airlines paying less for fuel as oil prices dropped and the constant shakedown from security just to board a plane, and it’s easy to see that being forced to go to smaller bags was just the last straw for many people.
Passengers can continue to wrestle heavy bags into limited overhead bin space and hope that they will have a safe, uneventful journey.