October 3, 2013 6:19 PM

National expert offers keys for successful restaurants

Restaurants that offer “craveable food” and take care to connect with their customers should succeed, said the chairman of the National Restaurant Association. Philip Hickey was in town this week to speak at the Greater Kansas City Restaurant Association’s annual Gilbert Robinson Leadership Awards Dinner. Several area restaurant workers and other industry experts were honored at the event and 14 scholarships were awarded.

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