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Delta Air Lines’ problems begin to clear at KCI in third day of disruptions

Passengers waited Monday at Kansas City International Airport after a power outage in Atlanta disrupted Delta Air Lines’ flights. The company hoped normal operations would resume by Wednesday afternoon.
Passengers waited Monday at Kansas City International Airport after a power outage in Atlanta disrupted Delta Air Lines’ flights. The company hoped normal operations would resume by Wednesday afternoon. mdavis@kcstar.com

Flight cancellations and delays at Delta Air Lines have slowed with the carrier promising a return to “close-to-normal operations” Wednesday, the third day of problems for the company.

At Kansas City International Airport, three Delta flights had been canceled by 5 p.m., and four had been delayed by more than an hour at departure. Two more were expected to be delayed more than an hour among the remaining seven scheduled flights for the day, according to KCI’s online tracking site.

Delta said it canceled about 300 flights nationally by 5 p.m. Wednesday after having canceled about 800 flights nationally on Tuesday and about 1,000 on Monday. Its early afternoon statement had included a weather caveat to the promise of normal operations.

“Delta officials anticipate returning to a normal operation by mid-to-late afternoon Wednesday following an outage Monday that disrupted the airline’s flight schedule, though a chance of scattered thunderstorms expected in the eastern U.S. may have the potential slow the recovery,” the website said.

The airline continued to advise passengers to check on the readiness of their flights online or by using the company’s app.

Delta’s problems began early Monday when a power disruption shut down its computer systems. Although the systems restarted within a few hours, the airline has struggled to clear out stranded passengers and put its national flight schedule back together.

Business traveler Sarah Karlin was stuck at Kansas City International Airport when problems delayed several Delta flights. She later was rerouted to Atlanta and expected to reach her destination more than 5 hours late.

Mark Davis: 816-234-4372, @mdkcstar

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