Sprint Nextel has agreed to pay $19 million to settle a lawsuit by customers who accused the Overland Park-based company of improperly charging them for using their cell phones to send pictures.
The settlement, filed in a federal court in Newark, N.J., involved the company’s “Everything Messaging” plan. According to the suit, Sprint allegedly refused to tell customers about the charges or how to avoid unnecessary charges.
“While we maintain our position, we decided that it is in the best interest of our business and our customers to settle this case,” Sprint said in a statement Wednesday.
The settlement involves customers from January 2008 to this month, and gives them the choice between free service, fee waivers, credit adjustments, gift cards and cash, according to Fierce Wireless, a website that covers the telecommunications industry.