April 25, 2012 5:00 AM

Risky business: Sprint juggles losses now, gains later

Sprint Nextel Corp. has gotten beyond its troubles by improving customer service and polishing its once-tarnished brand. But now, CEO Dan Hesse said Wednesday, the Overland Park-based company has embarked on a two-year plan to spend heavily to upgrade its network and put iPhones in the hands of its customers.

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