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Lowe’s Truck Rental Review: Pricing & Services

By Victor Rosario MONEY RESEARCH COLLECTIVE

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If you’re looking for the best ways to move across the country and are in need of a reliable truck rental service, Lowe’s Truck Rental might be just what you need. As one of the best moving truck rental companies, Lowe’s Truck Rental is equipped to help you in your move.

In this review, we will provide an in-depth analysis of the company’s pricing, services, accessibility, customer satisfaction, and compare it to its competitors to help you make an informed decision regarding its product and how it can fit your moving costs.

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Lowe’s Truck Rental Overview

Lowe’s Truck Rental is a truck rental service offered by the home improvement retailer, Lowe’s. It provides pickup truck rentals, home improvement supplies, tools, equipment and appliance installation services to its customers. The service is available in most Lowe’s locations and operates on a first-come, first-served basis.

Pros
  • Wide availability in most Lowe's locations.
  • Affordable rates, especially for short-term or full-day rentals.
  • Provides home improvement supplies and appliance installation services in addition to truck rentals.
Cons
  • Limited selection of truck sizes and models.
  • Does not offer long-distance moving truck rentals.
  • Limited availability of tools and equipment compared to rental companies that specialize in such services.

Lowe’s Truck Rental’s Services

What it Offers

  • Moving Truck Rental: Lowe’s pickup trucks are Chevy Silverado 1500s with an 8-foot truck bed for rent. Each truck can carry up to 1,980 pounds and is suitable for local moves, hauling supplies for home improvement projects, or transporting small furniture.
  • Home Improvement Supplies: Lowe’s Truck Rental offers a range of home improvement supplies, including mulch, garden supplies and building materials. Customers can rent flatbeds, dollies and other equipment to aid their DIY projects.
  • Tools and Equipment: Lowe’s Truck Rental provides a limited selection of tools and equipment such as power drills, saws and pressure washers. However, its offerings are not as extensive as rental companies that specialize in tools and equipment.
  • Appliances Installation Services: Lowe’s Truck Rental offers appliance installation services for its customers. Customers can schedule for Lowe’s experts to install their new appliance, including dishwashers, refrigerators and stoves, for an additional fee.

What it Doesn’t Offer

Lowe’s Truck Rental does not offer long-distance moving truck rentals. Additionally, it has a limited selection of truck sizes and models, making it unsuitable for larger moves or transporting more massive items. Its tool and equipment rental offerings are also limited compared to rental companies that specialize in such services.

Lowe’s Truck Rental’s Pricing

Lowe’s Truck Rental offers competitive pricing with flat rates, especially for short-term rentals. The company offers flexible rental plans, including hourly and daily rates. The table below displays the average rental cost of Lowe’s Truck Rental plans.

Time Price
1 ½ hour $19 (+$5 for every additional 15 minutes)
Full day $89

How Lowe’s Truck Rental Works

Renting a truck with Lowe’s Truck Rental is a straightforward process. Customers must have a valid driver’s license, a credit card and proof of insurance. Customers can reserve a truck online or in-store. Once you have made your reservation, you can pick up the truck from the designated Lowe’s Truck Rental pickup location at the scheduled time. You’ll need to bring your driver’s license and the credit card you used to make the reservation. The Lowe’s associate at the pickup location will verify your information and provide you with the keys to the truck.

Before you drive off, the associate will go over the standard safety features of the truck, including seatbelts, airbags and other safety equipment. They will also demonstrate how to operate the vehicle and answer any questions you may have. It’s important to take note of the hauling capacity and weight limits of the truck, so you don’t overload it.

When you’re finished with the truck, you’ll need to return it to the same location where you picked it up. Make sure the truck is clean and free of any debris or damage. You’ll be charged for any damage to the truck or any additional fees, such as late return or cleaning fees. If you return the truck with less fuel than when you picked it up, you’ll be charged for the cost of refilling the tank.

Lowe’s Truck Rental’s credentials

Lowe’s Truck Rental is a reputable rental company with several credentials that speak to their quality and reliability. Lowe’s is licensed to operate as a rental company in all 50 states.

They are registered with the Federal Motor Carrier Safety Administration (FMCSA), which oversees the safety of commercial motor vehicles. Lowe’s has won several awards for their commitment to customer service and quality, including the JD Power Award for Appliance Retailer Satisfaction in 2021.

In terms of regulatory or legal actions, there are no notable actions against Lowe’s Truck Rental. This means that the company operates within the bounds of the law and adheres to all regulations and standards set forth by the industry. Overall, Lowe’s Truck Rental has a strong reputation for providing safe, reliable and high-quality rental services.

Lowe’s Truck Rental’s Accessibility

Lowe’s has locations throughout the United States, which makes it easy for customers to find a store that is convenient for them. Additionally, customers can easily check availability and make reservations online through Lowe’s website, which offers a streamlined and user-friendly booking process.

Lowe’s also offers a variety of contact options for customers who have questions or concerns. Customers can reach Lowe’s customer service team via phone or email, and the company also has a comprehensive FAQ section on its website that addresses many common questions and issues.

One potential limitation of Lowe’s Truck Rental is that availability of trucks may vary depending on location and time of year. During peak moving season, for example, trucks may be in high demand and may not be available at all times. Additionally, customers who need to rent a truck for a long-distance move may find that Lowe’s Truck Rental is not the most cost-effective option, as the company does not offer unlimited mileage on its rentals.

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Lowe’s Truck Rental’s Customer Satisfaction

Lowe’s Truck Rental has received mixed reviews from customers, with some praising the company for its affordability and convenience and others expressing frustration with customer service and vehicle quality. One common complaint among customers is that trucks are not always in the best condition, with some reporting issues such as worn tires, faulty brakes and broken mirrors.

However, there are also many positive reviews from customers who have had good experiences with Lowe’s Truck Rental. Customers frequently praise the company’s low prices, friendly staff and easy booking process. Additionally, many customers appreciate the fact that Lowe’s offers a variety of truck sizes and rental options to accommodate different needs and budgets.

Third-party ratings for Lowe’s Truck Rental are also mixed. The company has an A+ rating with the Better Business Bureau, which is a positive indicator of its commitment to customer service and satisfaction. However, Lowe’s Truck Rental has a lower rating on other review sites such as Yelp, where customers have reported issues with vehicle quality and customer service.

Lowe’s Truck Rental vs. the Competition

When comparing Lowe’s Truck Rental to other truck rental companies, there are a few key factors to consider, including pricing, availability, truck options and weight limits. Here is a brief overview of how Lowe’s Truck Rental stacks up against two of its biggest moving company competitors, Home Depot and U-Haul.

Pricing

Lowe’s Truck Rental offers some of the most competitive pricing in the industry, with rates starting at just $19 for a 90-minute rental. Home Depot and U-Haul both offer truck rentals with similar pricing options, with rates starting at $19 and $20, respectively.

Truck options

Lowe’s Truck Rental offers a variety of truck sizes and rental options, including pickup trucks, box trucks and flatbeds. Home Depot offers only pickup trucks, while U-Haul offers a wider range of truck sizes and styles, including cargo vans and 26-foot trucks.

Availability

Lowe’s Truck Rental has locations throughout the United States, which makes it easy for customers to find a store that is convenient for them. Home Depot also has a wide network of locations, while U-Haul has the most extensive network of rental locations.

Weight limits

Lowe’s Truck Rental has weight limits that vary depending on the size of the truck, with most trucks having a maximum weight capacity of 6,000-7,000 pounds. Home Depot and U-Haul both offer trucks with higher weight limits, with some options capable of carrying up to 26,000 pounds.

Lowe’s Truck Rental FAQs

What kind of truck does Lowe's Truck Rental offer?

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Lowe's Truck Rental offers a variety of pickup trucks and box trucks, including the standard cab, 8-foot bed Chevy Silverado 1500 pickup truck and a 16-foot box truck. The specific types of trucks available may vary by location, so it is best to check with your local Lowe's store to see what they have available.

Can I make bookings with Lowe's Truck Rental?

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Yes, you can book a truck rental with Lowe's online or in-store. To reserve a truck, you will need to provide your driver's license, credit card and proof of insurance. It is recommended to book your rental as early as possible to ensure availability, especially during peak moving seasons.

Does Lowe's Truck Rental offer insurance service?

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Yes, Lowe's Truck Rental offers insurance coverage for its rental vehicles. The cost of insurance varies depending on the level of coverage you choose, and it is recommended to consider purchasing insurance to protect yourself and the rental vehicle during your move.

What is the weight limit with Lowe's Trucks?

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The weight limit for Lowe's Truck Rental varies depending on the type of truck you rent. For example, the Chevy Silverado 1500 has a hauling capacity of up to 1,980 lbs, while the 16-foot box truck has a maximum weight capacity of up to 6,160 lbs. It is important to check the specific weight limits for the truck you plan to rent.

It is also important to have these facts in mind when considering getting moving boxes or considering hiring one of the best moving container companies, as these may add to the overall weight of the move.

How We Evaluated Lowe’s Truck Rental Review

To evaluate Lowe’s Truck Rental, we looked at several factors that are important to customers looking to rent a truck for moving or home improvement purposes. These factors include:

  • Pricing: We looked at the pricing for Lowe’s Truck Rental and compared it to other rental companies to ensure that the pricing was competitive and reasonable for the services offered.
  • Services: We evaluated the range of services offered by Lowe’s Truck Rental, including the types of trucks available, the availability of home improvement supplies and equipment, and the quality of their appliance installation services.
  • Credentials: We researched Lowe’s Truck Rental’s credentials, including licenses, registrations, awards, and any regulatory or legal actions that may impact their reputation and service quality.
  • Accessibility: We assessed Lowe’s Truck Rental’s accessibility by looking at their availability, contact information, user experience, and any limitations that may impact their ability to serve customers.
  • Customer Satisfaction: We looked at customer complaints and third-party ratings to evaluate customer satisfaction with Lowe’s Truck Rental’s services.

By considering these factors, we were able to provide a comprehensive review of Lowe’s Truck Rental that will help customers make an informed decision when choosing a truck rental service for their next move or home improvement project.

Victor Rosario

Víctor's research and writing have covered topics such as identity theft prevention, personal finances and parental control apps. He holds a B.A. in Hispanic Studies from the University of Puerto Rico, Río Piedras Campus. He collects board games and vinyl records in his spare time.