Sporting Kansas City’s exclusive MLS Cup presale for season-ticket members was compromised when Real Salt Lake fans acquired the online code and began snapping up tickets for game, which will crown the MLS champion Dec. 7 at Sporting Park.
It’s unclear how Real Salt Lake fans discovered the presale code, but it quickly spread through the fan base on social media and droves of their supporters took to Ticketmaster.
Unfortunately for those Real Salt Lake fans, some of whom then flaunted the purchases on social media, any tickets bought using that code will be invalidated.
“#RSL fans :: if you bought @MLS Cup today via Ticketmaster, the leaked code was declared invalid by SKC/TM & your tix will be cancelled,” the official Real Salt Lake account tweeted Tuesday night.
Unfortunately for Sporting KC season-ticket members, that also means their purchases using the corrupted code will be invalidated.
“E-mails from TicketMaster will go out tomorrow explaining use of the invalid code and the timeline for refunds,” according to Real Salt Lake.
Sporting KC officials confirmed that the presale went haywire but said it will work with its season-ticket members who made legal purchases through the presale to ensure those fans still receive tickets to the game.
Meanwhile, Real Salt Lake fans must go back to the drawing board in figuring out a way to attend the MLS Cup. The visiting team is allotted 1,000 tickets per MLS policy. Those tickets will be distributed by Real Salt Lake.
This is Sporting KC’s third appearance in the MLS Cup final and first since losing to D.C. United in the 2004 title game. The then-Wizards defeated the Chicago Fire to win the championship in 2000.
Tickets go on sale to the general public Monday.