Dee Decasa held her replacement Galaxy Note 7 in an aluminum pan at her home in Honolulu on Oct. 10, one day after the phone released smoke and sizzled. Samsung halted sales of the Galaxy Note 7 after a spate of fires involving new devices that were supposed to be safe replacements for recalled models.
Dee Decasa held her replacement Galaxy Note 7 in an aluminum pan at her home in Honolulu on Oct. 10, one day after the phone released smoke and sizzled. Samsung halted sales of the Galaxy Note 7 after a spate of fires involving new devices that were supposed to be safe replacements for recalled models. Audrey McAvoy AP
Dee Decasa held her replacement Galaxy Note 7 in an aluminum pan at her home in Honolulu on Oct. 10, one day after the phone released smoke and sizzled. Samsung halted sales of the Galaxy Note 7 after a spate of fires involving new devices that were supposed to be safe replacements for recalled models. Audrey McAvoy AP

Samsung’s biggest mistake: Its phone is too hard to fix

October 20, 2016 06:49 PM

UPDATED October 20, 2016 06:49 PM

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