Traffic at Kansas City International Airport may be up, but don’t expect people who are flying to be all that happy.
More flights are late, causing people to miss vital connections to get to destinations. On-time flight arrivals fell from 78.4 percent in 2013 to 76.2 percent in 2014, according to two university researchers’ annual report.
The rate of lost, stolen or delayed bags was up 13 percent in 2014, The Associated Press reports. Airlines also are notorious for overbooking flights. The rate of passengers getting bumped was up 3 percent.
It just seems to make sense then that consumer complains to the government also increased. That was up 22 percent in 2014.
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And if all of that isn’t bad enough for the airlines, they have to put up with a government advisory committee looking into whether the shrinking amount of legroom on commercial flights might be hazardous to passengers’ health and safety.
If people want comfort, they have to pay more by flying first class. But if the flight is late, first class hardly matters.
People in the good seats arrive at the same time as those flying coach.