CRMPoint, a Shawnee-based company that specializes in customer relationship management consulting, has merged with an Arizona company that offers similar services.
Financial terms of the merger between CRMPoint and Tempe-based Precision Professionals were not disclosed.
The combined company, to be headquartered in Shawnee at 12616 W. 62nd Terr., will have 30 employees, including 15 locally, and revenue of about $3 million.
In addition to its Tempe office, Precision Professionals has a location in Apple Valley, Minn., near Minneapolis. CRMPoint also has offices in Houston and Orlando.
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The merger will make CRMPoint one of the largest companies in the country offering customer relationship services to small- and medium-sized companies, the company said.
“The merger will double our capacity” Wes Weeks, chief executive officer and president of CRMPoint, said in a prepared statement.
Customer relationship management helps a business improve its interactions with current and potential customers. It often involves using technology to organize and automate sales, marketing, customer service and technical support.
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