Sprint says supply problems will delay launch of Samsung Galaxy S4

04/24/2013 5:39 PM

05/20/2014 10:43 AM

Sprint is delaying shipments of Samsung’s latest flagship phone, citing “unexpected inventory challenges” at the Galaxy S4’s maker.

Dan Hesse, Sprint’s CEO, said Wednesday that Samsung had informed wireless carriers that it was not able to provide as many phones as forecast.

Neither AT&T nor Verizon said they expected any product delays, although Verizion said the device wouldn’t be in its stores until May 30. Verizon is accepting pre-orders starting Thursday.

A statement from AT&T said the company is “on track” with a Saturday rollout in stores.

Hesse said the inventory issues would delay when Sprint customer pre-orders could be filled and when the Galaxy S4 could show up in Sprint stores.

Sprint’s launch was scheduled for Saturday, and the Overland Park-based company still expects to sell the device on the Internet and by phone that day.

Retail stores and other distribution channels won’t get them until later.

“Sprint is one of Samsung’s largest partners and we are working closely with them to launch in all Sprint channels as soon as possible,” a Sprint statement said.

The S4 has a slightly larger screen than its predecessor, the Galaxy S III, but it’s lighter and smaller. The S4 sports new camera tools, an optical-reader app and the ability to perform tasks by waving a finger over a sensor.

Sprint charges $250 for the base model, or $150 if the buyer is coming over from another carrier.


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