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Students hold candlelight vigil for 17-year-old John Albers 0:41

Students hold candlelight vigil for 17-year-old John Albers

Raw video: Overland Park police investigate officer-involved shooting 0:31

Raw video: Overland Park police investigate officer-involved shooting

Listen to dispatch radio traffic as police respond to suicide attempt of BVNW student 1:49

Listen to dispatch radio traffic as police respond to suicide attempt of BVNW student

Person reportedly threatening to harm self killed by Overland Park police officer 1:07

Person reportedly threatening to harm self killed by Overland Park police officer

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Worried about nuclear attack? This KC company has an answer

Chrysler Hemi engine powers Cold War-era nuke siren 2:11

Chrysler Hemi engine powers Cold War-era nuke siren

Visit the Lenexa Public Market on its opening day 1:03

Visit the Lenexa Public Market on its opening day

Ellen's 'favorite food critic' Kalen Allen talks about moving to Los Angeles 5:13

Ellen's 'favorite food critic' Kalen Allen talks about moving to Los Angeles

New Lenexa Civic Center complex opens 2:08

New Lenexa Civic Center complex opens

See the latest device that helps students sneak e-cigarettes into schools 1:34

See the latest device that helps students sneak e-cigarettes into schools

  • 911 operators stretched thin in Kansas City

    Ben Chlapek, public safety training coordinator with MARC, discusses the various challenges facing 911 dispatchers during a continuing education class at the Mid-American Regional Council (MARC) office in Kansas City. Emergency operators are in short supply in the Kansas City metro area, and MARC is trying to reduce the shortage.

Ben Chlapek, public safety training coordinator with MARC, discusses the various challenges facing 911 dispatchers during a continuing education class at the Mid-American Regional Council (MARC) office in Kansas City. Emergency operators are in short supply in the Kansas City metro area, and MARC is trying to reduce the shortage. Allison Long and Toriano Porter The Kansas City Star
Ben Chlapek, public safety training coordinator with MARC, discusses the various challenges facing 911 dispatchers during a continuing education class at the Mid-American Regional Council (MARC) office in Kansas City. Emergency operators are in short supply in the Kansas City metro area, and MARC is trying to reduce the shortage. Allison Long and Toriano Porter The Kansas City Star

Law enforcement agencies struggle to find enough dispatchers willing to answer the call

March 13, 2017 01:51 PM

More Videos

Students hold candlelight vigil for 17-year-old John Albers 0:41

Students hold candlelight vigil for 17-year-old John Albers

Raw video: Overland Park police investigate officer-involved shooting 0:31

Raw video: Overland Park police investigate officer-involved shooting

Listen to dispatch radio traffic as police respond to suicide attempt of BVNW student 1:49

Listen to dispatch radio traffic as police respond to suicide attempt of BVNW student

Person reportedly threatening to harm self killed by Overland Park police officer 1:07

Person reportedly threatening to harm self killed by Overland Park police officer

Worried about nuclear attack? This KC company has an answer 1:57

Worried about nuclear attack? This KC company has an answer

Chrysler Hemi engine powers Cold War-era nuke siren 2:11

Chrysler Hemi engine powers Cold War-era nuke siren

Visit the Lenexa Public Market on its opening day 1:03

Visit the Lenexa Public Market on its opening day

Ellen's 'favorite food critic' Kalen Allen talks about moving to Los Angeles 5:13

Ellen's 'favorite food critic' Kalen Allen talks about moving to Los Angeles

New Lenexa Civic Center complex opens 2:08

New Lenexa Civic Center complex opens

See the latest device that helps students sneak e-cigarettes into schools 1:34

See the latest device that helps students sneak e-cigarettes into schools

  • Students hold candlelight vigil for 17-year-old John Albers

    Blue Valley Northwest High School student John Albers was remembered at a candlelight vigil on the playground of Sunset Ridge Elementary School in Overland Park Sunday evening. Albers was shot and killed by a police officer responding to a call at his home Saturday night.