More Videos

This is the KCI parking lot where Randy Potter's body was found 1:01

This is the KCI parking lot where Randy Potter's body was found

Her husband’s body sat in an airport parking lot for eight months. She wants answers 2:31

Her husband’s body sat in an airport parking lot for eight months. She wants answers

Even the brutality of the Nazis couldn't turn this woman into a hater 2:49

Even the brutality of the Nazis couldn't turn this woman into a hater

Kansas City Crime Stoppers Most Wanted Fugitives 1:49

Kansas City Crime Stoppers Most Wanted Fugitives

The 23rd St. Trafficway and I-435 wreck: What happened? 1:59

The 23rd St. Trafficway and I-435 wreck: What happened?

Crash kills teen and 3-year-old girl 1:23

Crash kills teen and 3-year-old girl

Watch surveillance footage of AT&T burglary 0:53

Watch surveillance footage of AT&T burglary

Family, friends honor Jean Stephens with New Orleans-style funeral march 1:29

Family, friends honor Jean Stephens with New Orleans-style funeral march

Protesters say DeVos policies will push country backward toward 'savage inequalities' 1:12

Protesters say DeVos policies will push country backward toward 'savage inequalities'

Raw video from six vehicle crash at 23rd & 435 0:27

Raw video from six vehicle crash at 23rd & 435

  • 911 operators stretched thin in Kansas City

    Ben Chlapek, public safety training coordinator with MARC, discusses the various challenges facing 911 dispatchers during a continuing education class at the Mid-American Regional Council (MARC) office in Kansas City. Emergency operators are in short supply in the Kansas City metro area, and MARC is trying to reduce the shortage.

Ben Chlapek, public safety training coordinator with MARC, discusses the various challenges facing 911 dispatchers during a continuing education class at the Mid-American Regional Council (MARC) office in Kansas City. Emergency operators are in short supply in the Kansas City metro area, and MARC is trying to reduce the shortage. Allison Long and Toriano Porter The Kansas City Star
Ben Chlapek, public safety training coordinator with MARC, discusses the various challenges facing 911 dispatchers during a continuing education class at the Mid-American Regional Council (MARC) office in Kansas City. Emergency operators are in short supply in the Kansas City metro area, and MARC is trying to reduce the shortage. Allison Long and Toriano Porter The Kansas City Star

Law enforcement agencies struggle to find enough dispatchers willing to answer the call

March 13, 2017 1:51 PM