About 200 workers at the Sprint call center in Overland Park will lose their jobs in a cutback that corporate officials are attributing to greater efficiencies.
Employees at the center, which is closing, were told Tuesday and were allowed to go home for the day, a company spokeswoman said. They will work through March 25 and be paid through April 8.
The employees will be eligible for additional pay and benefits through a separation period, based on their length of service.
Call centers in Sacramento, Calif., and Elmsford, N.Y., also are closing.
A television station in Florida reported a fourth call center in Orlando, Fla., will lay off about 400 people.
And in Fort Worth, Texas, according to the newspaper there, 450 jobs are being cut at that city’s call center.
Overall, the paper reported, Sprint is cutting 1,550 customer service jobs.
Sprint spokeswoman Melinda Tiemeyer said the Overand Park closure was part of an internal announcement the company made in January in which employees were told the company expected workforce reductions.
“Those reductions come as the result of greater efficiencies that we’ve achieved through simpler pricing plans and improved customer service, as well as changing marketplace dynamics,” Tiemeyer said.