March 20, 2014

Lenexa employer interested in soon-to-be idle Sprint employees

Alliance Data Systems Corp. operates a customer care center in Lenexa and is recruiting Sprint employees facing layoff at an Overland Park site.

Employees facing job loss at a Sprint Corp. call center in Overland Park have drawn the attention of a Lenexa employer.

Alliance Data Systems Corp. is holding a job fair for the Sprint employees next week and it plans to hire 100 to 150 of them over the next few months, said Brenden Steffens, the Alliance site leader in Lenexa.

“We certainly looked at that as a good opportunity to get some experienced individuals who are used to working with customers,” Steffens said.

Others interested in applying can find openings listed through the careers link at

Alliance Data online


Steffens said he contacted Sprint to set up the job fair just as he had done when T-Mobile had closed an area call center previously. Alliance Data has been at its current Lenexa location for 16 years.

The jobs involve customer care work, answering calls from or making calls to consumers who use branded credit cards that Alliance Data handles for retailers. Alliance issues the cards and handles marketing and customer loyalty programs, such as rewards purchases, for more than 100 retail brands.

Sprint had said this week that it is closing several call centers, including the one in Overland Park, because its operations have become more efficient. About 200 work at the Overland Park center. Their jobs are set to end March 25.

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