AT&T customers in the Kansas City area lost wireless phone service Wednesday morning, the company said, though data service continued to connect them to the internet. Service has been restored.
The disruption began to spread shortly after 6 a.m., according to the website downdetector.com, which showed a spike to more than 2,200 service disruption reports by 9 a.m. The site saw a sudden drop in reports after that.
Chris Lester, an AT&T spokesman, said the disruption did not affect customers’ data service, which wireless devices use to connect to the internet, download apps and stream music and video.
The company did not immediately offer an explanation for the incident.