FILE - In this March 17, 2017 file photo, a early version of the Maine Hunting Shoe is displayed at the L.L. Bean flagship store in Freeport, Maine. L.L. Bean is tightening its generous return policy by imposing a one-year limit on most returns to reduce abuse and fraud. Executives say returns of severely worn items have doubled over five years. Under the new policy announced Friday, Feb. 9, 2018, the company will accept returns for one year with a proof of purchase and will continue to replace products for manufacturing defects beyond that.
FILE - In this March 17, 2017 file photo, a early version of the Maine Hunting Shoe is displayed at the L.L. Bean flagship store in Freeport, Maine. L.L. Bean is tightening its generous return policy by imposing a one-year limit on most returns to reduce abuse and fraud. Executives say returns of severely worn items have doubled over five years. Under the new policy announced Friday, Feb. 9, 2018, the company will accept returns for one year with a proof of purchase and will continue to replace products for manufacturing defects beyond that. Robert F. Bukaty, File AP Photo
FILE - In this March 17, 2017 file photo, a early version of the Maine Hunting Shoe is displayed at the L.L. Bean flagship store in Freeport, Maine. L.L. Bean is tightening its generous return policy by imposing a one-year limit on most returns to reduce abuse and fraud. Executives say returns of severely worn items have doubled over five years. Under the new policy announced Friday, Feb. 9, 2018, the company will accept returns for one year with a proof of purchase and will continue to replace products for manufacturing defects beyond that. Robert F. Bukaty, File AP Photo

Citing fraud, LL Bean imposes limits on its return policy

February 09, 2018 05:49 PM