The diversity of dealing with people who speak up and out versus the people who have to be pulled into the conversation openly affects every workplace. Communication style can be a river to cross.
As strange as it may seem, Black History Month is one of the hardest topics for me to speak about. Its a complicated topic about a still necessary educational tool. In the workplace, honoring it has always been an awkward addition, in part because its not an ethnic celebration revolving around food and fun.
Should is robably the most disliked word in any language. Its a word that speaks to human behavior, societal expectations, cultural norms. And its a word that is almost always at the crux of diversity issues and problems.
The nature of what I do for a living is that a lot of people ask me questions disguised as a diversity question. I deliberately use the word disguise because, more often than not, the question is an opinion about something mildly or greatly controversial, and the person wants to provoke a response or receive benediction of some sort.