Delta Air Lines’ problems continued Tuesday as the carrier said it canceled 680 flights by late afternoon and assured passengers it was working to fully restore service after 1,000 cancellations Monday.
At Kansas City International Airport, where the airline has 29 daily departures, eight Delta flights had been canceled by 4 p.m. and three evening flights were listed as delayed, according to www.flykci.com, which tracks carriers’ flights.
Delta’s website continued to advise travelers to check their flights’ readiness at the company’s website or on the Delta app.
“We are sorry for what many of our customers have experienced over the past 24 hours, including those who remain at airports and continue waiting for their flights. We are doing everything we can to return our operation to normal reliability, but we do expect additional delays and cancellations,” Delta said in an online post.
Monday’s flights were disrupted when a power outage in Atlanta caused the airline to lose its computer systems. Although the systems came back up after a few hours’ delay, Delta has struggled to resume normal operations as it worked to clear stranded passengers.
Transportation Secretary Anthony Foxx’s office said the government was talking to Delta about technical issues surrounding the outage, but gave no specifics.
The Transportation Department said it made sure Delta provided information about customer refunds on its website and was reviewing the customer complaints that it had received.