COLUMBUS, Ohio – Columbus and central Ohio lead the nation in generating robocalls from bill collectors, politicians and other sources, according to statistics from a voicemail provider.
YouMail Inc. said Columbus was the top city for sending out the calls in December, with 68.9 million calls recorded.
That outpaced second-place Kansas City’s 42.1 million calls.
The company tallies which cities send and receive the most robocalls. This was the second month in a row that Columbus was on top.
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The Columbus Dispatch reported there are several reasons why the city leads the way these calls. YouMail said there are a lot of call centers there for large financial institutions that handle credit cards for third-party retailers.
Columbus is also home base for many telemarketers. Recent statistics indicate there are more than 3,300 telemarketing workers in the area.
“That’s 97 percent more than what you would expect in a region this size,” said economist Bill LaFayette, owner of consulting firm Regionomics.
The call centers need Internet technology firms to run them, and Columbus has a heavy concentration of those, LaFayette said.
YouMail said debt collectors aren’t the only ones driving the robocalls; sometimes wireless carriers such as Comcast or AT&T send out payment reminders.
Other drivers include nonprofits soliciting money, scammers trying to trick people into sending money and political calls from campaigners.
Columbus ranks 26th in receiving such calls. Atlanta was number one last month with 59.8 million calls received.
Top five cities from which robocalls originated in December, 2015:
1. Columbus - 68.9 million
2. Kansas City - 42.1 million
3. Atlanta - 19.8 million
4. Denver - 16.5 million
5. Dallas - 15.8 million
Top five cities that received robocalls in December
1. Atlanta - 59.8 million
2. Chicago - 50.1 million
3. Dallas - 48.9 million
4. Houston - 45.2 million
5. Los Angeles - 42.9 million
Source: YouMail Inc.