Sprint: Service restored to disrupted markets

11/14/2013 11:01 PM

11/14/2013 11:01 PM

Service is back up for Sprint customers in Kansas City, St. Louis and Oklahoma City following a maintenance snafu Thursday morning, the company said.

Customers lost the ability to make calls, connect to the Internet or exchange text messages with others around 6 a. m. Spokeswoman Melinda Tiemeyer said the outage began when maintenance work that “obviously went awry.”

Service began to return to some customers before 9 a. m. and Tiemeyer said at 11:30 a. m. that full coverage was available. Customers should see service return normally.

“You don’t have to turn off your phone,” she said.

Earlier this month, a severed fiber optic line disrupted Sprint service in the Minneapolis area but Tiemeyer said the current problem was not of that nature.



Join the discussion

is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere in the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

Commenting FAQs | Terms of Service