Sprint Nextel Corp. CEO Dan Hesse enjoys “the full support” of the company’s board, Sprint’s chairman told shareholders Tuesday.
Jim Hance, chairman of the Overland Park-based wireless carrier, made the remarks at Sprint’s annual shareholders meeting, which was held in Overland Park. Hance said the company’s board and management had a “healthy and productive relationship.”
His comments follow a disappointing stock price and unconfirmed reports that Hesse’s job might be in jeopardy.
Those reports had been tied to similarly unconfirmed reports that Hesse had engineered a deal to buy smaller rival MetroPCS Communications Inc. that had been rejected by the board.
Asked by a shareholder about the MetroPCS reports, Hesse said the company didn’t comment on “media speculation,” adding the reports were nothing more than that.
Separately, Sprint received the highest customer satisfaction score among the major wireless carriers in the 2012 American Customer Satisfaction Index released before the shareholders meeting.
Sprint’s index score of 71 was down from 72 a year ago when it tied with Verizon Wireless for the best score among major carriers. Verizon’s 2012 score, however, dipped to 70, leaving Sprint alone at the top.
AT&T’s wireless score improved to 69 from 66 a year ago, which matched T-Mobile USA’s score of 69, down from 70 a year ago.