Former Sprint CEO Dan Hesse (right) told FierceWireless that the Network Vision project caused more customer pain and disruption than anyone expected. He is shown here at a farewell with employees a year ago.
Former Sprint CEO Dan Hesse (right) told FierceWireless that the Network Vision project caused more customer pain and disruption than anyone expected. He is shown here at a farewell with employees a year ago. File photo The Kansas City Star
Former Sprint CEO Dan Hesse (right) told FierceWireless that the Network Vision project caused more customer pain and disruption than anyone expected. He is shown here at a farewell with employees a year ago. File photo The Kansas City Star

Customer pain from Sprint network upgrade surprised then-CEO Dan Hesse, report says

August 06, 2015 01:03 AM