Photos surfaced on social media last week about customers buying McDonald’s Mozzarella Sticks — a new item — and finding little cheese in them. The problem continued over the weekend.
Last week, a McDonald’s spokeswoman told NBC Chicago last week that the company was “aware of a low volume of guest concerns” about the cheese sticks. “In these instances, we believe the cheese melted out during the baking process in our kitchens and shouldn’t have been served. We apologize to any customers who may have been affected. We are working to fix this in our restaurants.”
Some customers, however, did post photos of sticks with plenty of cheese.
Now, it seems a California man has filed a $5 million class-action lawsuit on behalf of himself and 40 other consumers saying that the sticks are not made of “100 percent real cheese.” As reported on Eater.com: “Chris Howe, lead plaintiff, claimed in the lawsuit: ‘The sticks are filled with a substance that is composed (in part) of starch, in violation of the federal standards of identity for “mozzarella” cheese, and contrary to reasonable consumers’ expectations regarding the meaning of the term “mozzarella.”’”