Fred Harvey: The visionary restaurateur
09/09/2013 1:04 PM
09/09/2013 1:04 PM
I’m going to ask you for the next five minutes of your time to consider Fred Harvey.
The guy was a marketing genius before we had marketing.
And long before we had the feminist movement, Harvey was already hiring only women to serve at his Harvey House restaurants.
And long before there were many women architects, Harvey hired Kansas Citian Mary Coulter to work with him.
And just as Howard Johnson did, Harvey was the heart and soul of his company long after he died.
In fact, the family and the business did not to make the public aware that Harvey had passed away until 10 years after his death.
To the traveling public, Harvey personally selected their steaks, sometimes even grew their vegetables.
Harvey, born in England, lived in Leavenworth and made Kansas City the hub of his business. After a few false starts with other railroads, Harvey struck a brilliant deal with the Atchison, Topeka, and the Santa Fe railroad to place eating halls in or near their train stations.
The first one was in Florence, Kan., in 1878. Soon there was a Fred Harvey restaurant every hundred miles or so along the railroads path to the Southwest.
Part of the Harvey deal was that the railroad, with its refrigerated or ice cars, would give free transportation to the Harvey food. Needless to say, this, along with Harvey’s very strict standards of food and service, gave travelers to the West much better meals than before.
Soon bad food and dishonest innkeepers were a thing of the past. But Harvey wasn’t satisfied with his male servers. They tended to get drunk and fight.
So, in 1883, Harvey placed ads in Midwestern and Eastern newspapers for single young women of good character, between 18-30 years old who were attractive and intelligent.
The Harvey Girls were born.
Harvey girls were paid a very good wage for the time: $17.50 a month plus free room and board and they got to keep their tips. They also received a free rail pass once a year to visit home.
Rules were strict: there was a house mother, a 10 p.m. curfew, no make-up, no gum and no skirt more than 8 inches off the floor.
Just as Harvey was very responsible for making the Southwest a tourist attraction, the Harvey Girls were in a way responsible for making the Southwest a family place instead of one peopled by railroaders and cowboys.
Out of the 100,000 women who became Harvey Girls, 20,000 of them married customers and became residents of the area they were stationed in.
The Fred Harvey empire grew into dining car service and tourist hotels in such places as Santa Fe, N.M., and the South rim of the Grand Canyon. These two, La Fonda in Santa Fe and El Tovar at the Canyon still thrive today, although owned by a different company.
Being a chef, one of most amazing parts of this story is the food.
I got to look at a collection of menus that are in the possession of The Kansas City Museum and they are sophisticated and extremely varied. Smoked Pork Loin, Steak Diablo, Red Snapper Throats, Turkey and Dressing, Short Ribs, Duckling with Cherries, Lamb Shish Kebabs all appeared.
Of course I bought the Fred Harvey cookbook and I’ll share a recipe for a famous dish from Kansas City’s Westport Room in Union Station, named for the floor captain Joe Maciel.
You can see a display of various Fred Harvey china from all over the country at Union Station right now, in cases around the main waiting room.
You can buy your own cookbook at the National Fred Harvey Museum in Leavenworth.
And you can learn more about this fascinating man at an excellent show: Fred Harvey, The Man, The Brand, and The American West, until January 2014 at the National Archives at Kansas City. The Archives are right beside Union Station at 400 West Pershing Road
Check it all out. Harvey was too interesting for a mere five minutes of your time.Chicken Maciel Makes 3 to 4 servings 1 pound cooked white chicken meat 2 teaspoons curry powder 1/4 cup sherry 2 cups boiled rice 1/4 pound butter 1 quart cream sauce made with: 1/2 cup butter, 1/2 cup flour, 4 cups combination chicken broth and half and half. Salt and pepper to taste Grated Swiss cheese
Cut chicken into one-inch squares. Sauté five minutes with curry powder and sherry. Fold chicken and rice into hot cream sauce. Place in three individual casseroles or one large casserole, sprinkle with Swiss cheese and brown under broiler.
The Harvey House Cookbook, George Foster and Peter Weiglin, Taylor Trade Publishing
Lou Jane Temple’s road to food has been a long and winding one. First as a rock n roll caterer back stage to the stars, then with her own Kansas City based catering company, Cafe Lulu, food writing, novelist, private chef. Lou Jane has written and had published nine culinary mysteries and one cookbook. She recently moved back to Kansas City and eagerly awaits the next chapter of her food career.