US Airways tweets extremely NSFW picture to unhappy customer

04/14/2014 3:48 PM

04/14/2014 3:48 PM

This would be funny if it wasn’t so, uh, disgusting. When it responded to an unhappy customer Monday afternoon on Twitter, US Airways inexplicably attached a photo of a naked woman pleasuring herself with a model airplane.

And no, we’re not including the photo here.

The tweet, now deleted, apparently stayed up on Twitter for more than 20 minutes before it was removed. But the damage had been done. The image was retweeted more than 500 times; screengrabs now abound online.

This is the tweet that started it from Twitter user

@ThatKATZkat

:

“You ruined my spring break, I want some free stuff @USAirways H8 YOU”

US Airways tweeted in response: “@thatkatzkat We don’t like to hear this Alex. Please provide feedback to our Customer Relations Team here.”

That tweet was sent with a picture of a woman with a model of a Boeing 777 parked in her Gate V.

Alex’s response: “@USAirways that was not appropriate at all lol”

US Airways’ response: “We apologize for an inappropriate image recently shared as a link in one of our responses. We’ve removed the tweet and are investigating.”

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