Public editor

Updated: Star iPhone app having issues for some

Updated: 2013-10-26T23:46:25Z

By Derek Donovan

The Kansas City Star

UPDATE: You don’t need all the technical particulars, but developers have discovered the problem is because the new version of iOS dropped support of a font integral to the app (and to apps from other vendors as well). The fix is on the way, but it must be approved by Apple to be pushed out. It may be a few days before it’s available. If you haven’t installed the 7.0.3 update, you might want to hold off for now. Original post:

I’ve heard multiple reports this morning from users who have installed iOS version 7.0.3 on their iPhones. This new version of the software is causing problems with The Star’s dedicated iPhone app for many.

I don’t have much more to share at this point, other than to tell you that developers are aware of the issue and working on it as a high priority. In the meantime, the mobile site at http://m.kansascity.com is working fine on the iPhone.

Those who haven’t upgraded to the latest version of the operating system seem to be sailing along as usual. I’ll keep you updated here when the fix arrives.

To reach Derek Donovan, call 816-234-4487 weekday mornings or send email to publiceditor@kcstar.com. Follow him at Twitter.com/KCStarPublic.

Deal Saver Subscribe today!

Comments

The Kansas City Star is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

The Kansas City Star uses Facebook's commenting system. You need to log in with a Facebook account in order to comment. If you have questions about commenting with your Facebook account, click here